FAQ

1. What does Erlyuiqwmona sell?
We sell side tables and end tables for the home, including two-tier tables, drawer end tables, C-shaped sofa side tables, tables with storage baskets, woven-door cabinet end tables and nesting sets. Check each product page for its dimensions, materials and included pieces.

2. How do I choose the right size?
Measure the floor space beside your sofa, chair or bed, and compare the table height with the nearby furniture. Allow room for walkways, drawers and cabinet doors. Check the product dimensions and any listed package dimensions. If a measurement you need is missing, email us before ordering.

3. Does my table require assembly?
Assembly requirements vary by model. Check the product page and follow the instructions included with your table. Contact us with your order number if instructions or required parts are missing.

4. Where do you ship?
We ship to the contiguous 48 U.S. states. We do not ship to Alaska, Hawaii, Washington, D.C., Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

5. How much is shipping?
Standard shipping to eligible destinations is free ($0). Applicable sales tax is shown at checkout.

6. When will my order arrive?
Processing takes 1-2 business days, followed by 3-7 business days in transit. Estimated total delivery is 4-9 business days after order confirmation and payment verification. Business days are Monday-Friday, excluding U.S. federal holidays.

7. Which carriers do you use?
Shipments may be handled by USPS, DHL, UPS or FedEx. Your dispatch notification will provide the tracking details.

8. Why is my tracking link not updating?
Tracking activity may take 24-48 hours to appear after the dispatch notification. Contact info@erlyuiqwmona.com if it has not updated after 48 hours.

9. Can I change or cancel an order?
Email us within 24 hours of placing the order. We will check whether your request can be completed before dispatch. Once shipped, the order may need to be handled under the Refund Policy.

10. What payment methods can I use?
Available options may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay and Google Pay. Use the methods actually displayed at checkout; wallet availability can depend on your device or account. Payments are in USD.

11. Can I return an item if I change my mind?
Yes. Request the return within 30 calendar days of delivery. The item must meet the condition requirements in our Refund Policy. You pay the return shipping cost. There is no restocking fee.

12. What if my item arrives damaged, defective or incorrect?
Please contact us within 3 calendar days of delivery with your order number and photos where possible. For a confirmed quality issue, delivery damage or wrong item, we cover the necessary return shipping. The reporting request does not replace the 30-day return request period or restrict rights provided by law.

13. Where do I send a return?
Contact us for return instructions first. The return address is Erlyuiqwmona / ERLYUIQWMONA INC, 911 CLAIR CV, HERNANDO, MS 38632, United States. Keep the return tracking number and dispatch receipt.

14. When will I receive my refund?
We inspect a returned item within 2 business days of receiving it. Once approved, the refund is credited to your original payment method within 5 business days. Contact us if it has not appeared by then.

15. Do you offer exchanges?
We do not offer direct exchanges. Request an eligible return for a refund and place a separate order for the item you want.

16. What should I do if my parcel is missing?
Contact us with your order number and delivery details. If tracking shows delivery, also check the delivery location and with anyone who may have accepted it. We will investigate with the carrier. A confirmed lost order that cannot be delivered will be refunded without requiring a return.

17. How should I care for my table?
Follow the care instructions for the specific tabletop, frame and any storage basket. Clean up spills promptly and use coasters to help protect the surface. Do not assume a fabric basket is machine washable unless the product information confirms it. Contact us if the care instructions are unclear.

18. How can I contact customer service?
Email: info@erlyuiqwmona.com
Phone: 【--】
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays